Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Problem with 1.0c compatibility pack for Age2HD
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Download the compatibility patch here : [You must login to view link]
If you installed it manually and the problem still persists :
- Please go to C:\Program Files (x86)\Steam\steamapps\common\Age2HD
- Check if there is any folder called "New folder" .
-If there is, enter it and copy everything inside.
- Go back to C:\Program Files (x86)\Steam\steamapps\common\Age2HD and paste what you copied.
- Open again the game diagnostics and check.
So your issue is solved ?
Any issue for me ?
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.
I recently formated my PC and installed windows 10.
Now, I cant make voobly detect the "recent 1.0c compaibility pack".
Ive done the clean install on the link above TWICE (one following step by step, other trying the "manual mode", following steps 1-11 and etc).
Tryed also installing the files in another folder, and copying them all to the steam/aoe2hd~ folder, for no avail.
Voobly still does not detects the compability patch.
What can I do"
Follow what Hassan write above, then make sure you double click on the .exe compatibility patch and install it in the Aoe2HD Folder. Download link: [You must login to view link]
Try to reboot your pc and then run the compatibility patch
Also remember to run voobly and the game as administrator